FAQs
Custom and personalized orders
While custom items may not be returned, we will work with you to figure out the problem and provide solutions. We will do returns or exchanges if you find there is defect in craftsmanship. You must return within 10 days of original sale for non custom work. If you need something repaired contact us and let's see what we can work out!
Turn around Time
We are a small company making handmade, one of a kind custom items so please allow time for us to handcraft your custom artwork! Typical turn around time for us is 1-2 weeks
All work is guaranteed to be made to the highest quality. Remember all work is hand made out of natural wood so there may be variations and irregularities that add to the character.